In the event of a dispute, the consumer can turn to a Consumer Dispute Resolution Center:
CNIACC - National Center for Information and Arbitration of Consumer Conflicts www.cniacc.pt
Consumer Conflict Arbitration Centre of the District of Coimbra www.centrodearbitragemdecoimbra.com
Lisbon Consumer Conflict Arbitration Centre www.centroarbitragemlisboa.pt
Consumer Conflict Arbitration Centre of the Autonomous Region of Madeira www.madeira.gov.pt/cacc
Porto Information and Arbitration Centre www.cicap.pt
Vale do Ave Information and Arbitration Centre www.triave.pt
Information and Arbitration Center of Vale do Cávado www.ciab.pt
Algarve Information, Mediation and Arbitration Centre www.consumidoronline.pt/pt/
For updates and more information, please see the Consumer Portal at www.consumidor.pt (under article 18 of Law no. 144/2015, of 8 September)